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This topic contains 37 replies, has 19 voices, and was last updated by  Tasneem Balasinorwala 6 months, 1 week ago.

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  • #19685

    Welcome! In this dicussion forum we invite you to reflect and share your thoughts and experiences on one or more of the following questions:

    Have you personally been confronted with lack of integrity in the water sector?
    Why should governments promote integrity in the water sector?
    What policies and legal principles need to be enforced?
    How could that be done?
    Who should be involved?

    Please don´t extend your comments more than 10 lines. As in previous forums, the goal is not to exhaust the topic, but to open a discussion. That´s why we recommend that you focus on the aspect which captures more your attention and don´t worry for answering all questions. Let´s share and build knowledge all together. Thanks!

  • #19825
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    Adeyemi Arowosebe
    Participant

    Polluter pay principle need to be enforce, this can be achieve through monitoring of the water users and ensure all users are authorize

  • #19838

    Thanks Adeyemi. Could you tell us more in terms of where this has worked and why this tool is relevant to ensuring water integrity. Do you have cases to share? would be happy to hear more.

  • #19897
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    alvinwacha
    Participant

    Yes i have experienced this in the water sector in Uganda, The national utility NWSC is conducting a water loss protection program where all involved in water integrity issues are reported to the head office and this includes its own staff and community members involved in illegal water connections. This has promoted some level of integrity amongst both the institution staff and the water users with some culprits being dismissed from the institution and other being fined for illegal connections. The level of progress is commendable due to the hefty fines levied against culprits and also the legal implications. The level of non revenue water to date has reduced compared to the past and its evident that alot to do with accountability and transparency, responsiveness is being given attention by the utility which has been noted to improve its image and level of satisfaction of the customers.

    • #20317

      Thank you Alvin. Please share more information if you can about the work happening in this utility.

  • #19908
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    George
    Participant

    I have been personally been confronted with water integrity issue. This happen when a a bore hole was drilled in a school within my village and a tank was installed so that the community would make water connections to their homes. I went to make inquiries when the main service line was being put in place. When I approached the in-charge and explained to him that I needed connection, he gave me his phone number and asked me to call him later. When I called, he asked me for a kickback to connect me immediately and even reduce my connection fee by using other pipes that had been sourced from other projects.

  • #19930
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    ferbrito29
    Participant

    we have many experience in water sector, because I have been in front of the water and sewer corporation of Boca Chica since 2012, and this corporation is responsible of serving water to a population of 500,000 peoples and tourist, so water is very important in this town

    • #20320

      And what have your experiences been so far vis-à-vis integrity? would you be interested in sharing

  • #19932
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    lizzyigbine
    Participant

    Yes there is need for Government policy on water integrity to protect the poor and marginalized citizens and to promote accountability.

  • #19936
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    Kassim
    Participant

    I rather have been involved in what looks like a lack of integrity from my own perspective. This was when a government staff took a decision in the provision of a new water facility to a school when the school could have rather benefited from an existing water supply system from the community. This would have saved cost to be used in providing for another school.

    Government needs to promote integrity to ensure equitable distribution and allocation of water resources and also to ensure value for money water projects.

  • #19941
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    R.Fofana
    Participant

    Have you personally been confronted with a lack of integrity in the water sector?
    When the leaders of the water sector do not know the stakes of the sector or if the problems of the water sector are not their priority, we are witnessing very irrelevant acts or decisions. Integrity and the excessive politicization that leads to the appointment of non-professional managers, the implementation of regulatory tools is difficult.

    Why should governments promote integrity in the water sector?
    Integrity in the water sector is very important for the sustainability of actions and to achieve the goals of sustainable development

    What policies and legal principles need to be enforced?
    Integrated Water Resources management principles especially; user-payer, polluter payer and gender policy

    How could that be done?
    By implementing regulatory tools for transparency, accountability, participation, and distribution of integrity awards

    Who should be involved?
    Consumer representative bodies such as Water Watch Groups, Water Action Groups, and Consumer Councils

  • #19964
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    Temple Oraeki
    Participant

    It is very common to see the cost of construction of water facilities, especially community boreholes, highly inflated. For most corrupt politicians, it has become an easy avenue to siphon public funds because there is no accountability mechanism in place to check costing.

  • #19965
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    Hmaidi
    Participant

    during our national survey on water Tariff structures among service providers in Palestine, we have faced a number of issues under the discussion points above; examples of these are:
    some village council heads decides to deduct part of the water bill to certain people claiming that these are among the poor and can not pay the bill fully, others do deductions believing that this encourages people to pay while the Palestinian law says: no payments or deductions unless supported by law.
    in a second situation: the accountant handed the head of the village council what he collects from customers without any recording system as the head of the council is a trustful person!!!

    it is quiet common that some behaves like this simply to gai voices for next elections.
    once the integrity assessment tool is completed and implemented, hopefully January 2019, ( as we are still developing that), we believe most of these actions will be reduced or come to an end.
    the reason why government should be involved, especially regulators and policy makers, is that such acts can simply lead to more serious acts, more losses and damage the whole governance system.

    • #20323

      We would be very interested to know more about the work happening on this as it really sounds interesting. Please feel free to share more details with us when you can, and when you have more information based on the completion of the assessment tools.

  • #19970
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    haditabbara
    Participant

    Have you personally been confronted with lack of integrity in the water sector?

    I was consultant with world bank at a government institute (water establishment) and they refused to grant me access to data about water quality. Hunting for data in Lebanon has become a serious issue in all sectors, including water. Government officials are always reluctant to grant access to information.

    Why should governments promote integrity in the water sector?
    For the reason I cited above, water integrity ensures transparency and accountability.

    What policies and legal principles need to be enforced?

    In this case, acccess to information should be granted by law. There is no Freedom for Information Act in Lebanon, akin to the one in the US.

    How could that be done?
    Parliament member could propose the Act.

    Who should be involved?

    Parliament, Judiciary, and Civil Rights Groups

    • #20324

      There is so much in data!. Does Lebanon not have a Right to Information act or something along those lines?

      • #20325

        Sorry I meant to ask if Lebanon is in the process of discussing or bringing such an act into being.

  • #19990
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    Eman Rahamtalla
    Participant

    Integrity is very important to develop strategies to promote transparency, accountability and access to information in the water sector. The government should be involved especially the polcy-makers because to ensure the sustainability of startegies and policies. i think not only the deterrent laws can solve the problems and weed out the corruption . Integrity is an acquired behavior .

    • #20326

      Yes. In a big way integrity is also about changing behaviour, narratives and constructs.

  • #19993
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    CarolinaZijda
    Participant

    Hi Tasneem,

    Yes – I was once confronted with a meter-reading amounting to factory standards rather then a usual household bill! Initially when the issue was addressed they refused and insisted all of it had to be paid.Thankfully, after further dialogue a regular monthly price was paid based on the trend set by previous months…

    I have much enjoyed the Caritas video – I think the IM toolbox practical approach can be very useful for promoting integrity remotely – implementing necessary policies and regulations.Regards, C

    • #20327

      Thank you Carolina, I am glad you enjoyed this. I was at a few sites last month seeing the toolbox in action. And it is very impressive.

  • #20006
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    Mfundi
    Participant

    If all Heads of states could understand the effects of “Corruption” and further should ensure value for resources in projects and also promote a balanced distribution of resources

  • #20007
    Profile picture of
    Mfundi
    Participant

    If all Heads of states could understand the effects of “Corruption” and further should ensure value for resources in projects and also promote a balanced distribution of resources

  • #20008
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    Ayebale
    Participant

    Have you personally been confronted with lack of integrity in the water sector?
    Yes, When i was working with TGS water ltd (private contractor), there is time when we failed to win the contract of drilling boreholes just because we did not pay the kick back in some NGO. This was told to me when i tried to follow up and we lost like that.

    Why should governments promote integrity in the water sector?
    Governments should promote inegrity in the water sector because the budgets that are meant to deal with water challanges are always compromised by corrupt actions

    • #20329

      Thank you for sharing your story. We also know that integrity is an issue that the NGO world needs to address and grapple with.

  • #20064
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    sameer.abusaoud
    Participant

    Governments should promote integrity in the water sector to enhance trust of stakeholders. Donors, for instance, are more likely to cooperate if they feel high level of integrity. The public will interact positively with new initiatives and systems if they were treated in an integrate manner by service providers and other related institutions.

  • #20069
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    palubbe
    Participant

    Hi All,
    Encounters with Water Meter readers are very common. I personally faced one who came to disconnect my water for delay in payment. It was not easy as they were telling me if, I gave something they would allow me time to go and pay it up. It was quite tempting just to give and save my face from the community and family embarrassment, but i refused. They did disconnect my water and had to go through the right channel. My big shock was after i had pai, there was no one to come and connect the water back. Even getting the water back they were demanding some kick back. I refused and waited until they came, i suffered but was so happy that i didn’t promote any malpractice . But i wondered how may have compromised in such a situation. The masses have to stand up and fight against this practice. Water is a human right issue and none should be denied. Government and companies have to come up with the method of reporting this without being victimized.

    • #20331

      Bravo! and you are right – there aren’t many who would want to take that fight up. But that is when the coming together of people/communities and collection action plays an important role

  • #20249
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    mayhps
    Participant

    Have you personally been confronted with lack of integrity in the water sector?
    Actually, No. But as I have been participated in water related activities, I have seen many unsustainable strategy using in the water sector.

    Why should governments promote integrity in the water sector?
    Because, water is our lives and it is the commonwealth of the nation.

    What policies and legal principles need to be enforced?
    In reality, government is implementing their roles separately. Sometimes, they don’t realize their responsibility and try to send their duties to another ministries or department. So, giving training on the using legal principles to the staff need to be enforced and I am sure it will eliminate corruption half.

    How could that be done?
    By holding higher level panel and introduce to the Hluttaw.

    Who should be involved?
    Every partners who are concerned with water sector. In this case, the higher level minister will be the key persons.

  • #20257
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    Lorna
    Participant

    Yes. An example is the case of a water service provider company where the Non-Revenue Water is at more than 70%. One of the main causes is errant workers of the water service provider company who extend and connect lines illegally. For such a case, the government promoting integrity would benefit them as it would reduce these instances of illegal connections and increase profits within the water company. Policies that would curb these occurrences is the charging/fining/imprisoning? of both the consumer and plumber who made the connection, to ensure that both do not repeat the offence. I’d avoid the precautionary principle because, if someone has the finances, they feel entitled to pollute as much as they want because they’ve paid for it. This could involve the Water Service Regulatory Board, the county governments, water service delivery companies and the consumers.

    • #20333

      Hi Lorna, would you be aware if there have been any measures taken? or media coverage about this? or is this a business as usual case?

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