Facilitated online courses: A dedicated learning experience

In Cap-Net online courses a team of expert facilitators and a course coordinator closely follow progress, provide feedback to assignments and participate in forum discussions. Participants actively take part in the course: delivering assignments; participating in forums; and answering quizzes. This way Cap-Net delivers high quality facilitated courses with devoted coordination and facilitation.

Cap-Net online course differ from typical MOOC´s (Massive Open Online Course), which are usually self-paced or offer small level of interaction and coordination.

Thanks to this close coordination and facilitation, completion levels in Cap-Net online facilitated courses is considerably high, in comparison with other online learning activities.

Participants´ performance in Cap-Net online courses is carefully followed up. Three categories are considered:

Active participants Visitors
Course completed participants who reach minimum requirements’ established in each course



Course incomplete participants who show a relevant level of participation, but not enough to consider they completed the course.



Are those participants who remain inactive or drop-off.



Courses design and expected participation: Cap-Net online courses are structured by modules which will run over 10 days, during which course participants must read basic contents and participate in suggested activities:

  • Read compulsory contents
  • Participate in the modules´ forum
  • Prepare an individual assignment (depends on each course)
  • Respond a set of multiple choice questions
  • Optional: Attend a webinar supported on WebEx

Participants also have access to recommended readings, videos, and suggested web sites.

Participants need to actively take part in the course: delivering assignments; participating in forums; and answering quizzes. This way there is certainty on the level of participation and commitment from participants.

The table bellows shows the number of assignments delivered (green), quizzes answered (yellow), and post in forums (blue) in 8 online courses delivered in 2017.

Course evaluations and impact monitoring: as in a typical face to face course, participants enrolled in Cap-Net facilitated online courses are also asked to evaluate each course. This bring valuable information for Cap-Net and other course partners.

In 2017, the percentage of participants completing the course evaluation was aligned with the total number of “active participants” (which includes a % of participants who did not complete the course). This shows that for some participants it is essential to successfully finalize the course and receive a certificate, and that many participants follow all the course, regardless they deliver all assignments and activities to be considered approved.

8 months after each course , participants are contacted and invites to complete an online impact survey. This also brings valuable information in terms of applicability and sharing of contents. 

Cap-Net´s support in the design and delivery of online courses and webinars: 

Cap-Net´s activities and support through the planning, preparation, and delivery of online courses includes:

Capacity development aspects:

  1. Course design guidance
  2. Guidance for materials preparations (module information, readings, videos, exercises, forums, quizzes)
  3. Course coordination
  4. Course progress support
  5. Course report and participants completion level
  6. Monitoring impact report

Technical aspects:

  1. Use of the virtual campus and WebEx for webinars
  2. Creating the course in the campus
  3. Building all course modules
  4. Creating a course poster
  5. Promoting the course (Cap-Net newsletter, Facebook page, LinkedIn)
  6. Creating an online application form
  7. Participants registration support
  8. Video editing
  9. Continuous technical support
  10. Support in live sessions (webinars)
  11. Creating a course evaluation form on Survey Monkey
  12. Design of course certificates


Technical support and security: Regular maintenance and back ensures a correct and safe operation, and immediate availability of a technical team to solve any unforeseen situation.

In addition, the Cap-Net team has technical support staff for each course, to upload and manage contents in the platform, edit videos, manage Webinars, manage campus users and course participants to ensure the correct operation of the campus and course progress.

If you are interested in working together with us please contact us at and let us know your ideas for an online or blended course on one or more subjects on sustainable water management.